Newsroom
A special ceremony was held in Addu City on the 2nd of September to mark the official launch of Addu City Council services through the oneGov platform.
Hosted at the Secretariat of the Addu City Council, the ceremony marked the culmination of several weeks of collaboration between Tradenet and the Council, including more than 11 days of on-site work in Addu City.
The ceremony featured speeches from Ms. Saeeda Umar, Managing Director of Tradenet, and the Mayor of Addu City, Mr. Ali Nizar, both highlighting the importance of this step in transforming local governance and improving service delivery for citizens.
Streamlined and Citizen-Centric Services
Through oneGov, the Addu City Council is introducing a faster, simpler, and more transparent way for citizens to access public services. Instead of navigating lengthy paperwork and multiple offices, residents will now be able to complete essential services through a single digital access point.
By re-engineering service delivery processes and moving away from legacy systems, the Council is ensuring that services are not only more efficient but also more accessible, reducing waiting times, cutting unnecessary steps, and making it easier for people to get things done.
This transition to the oneGov platform is more than just a technological upgrade; it is a step towards empowering citizens and improving everyday interactions with the council. It also reflects our shared commitment to realising the Maldives 2.0 vision of building a truly digital-first nation.
Service Transformation
A total of 15 services offered by Addu City Council were studied and streamlined into five grouped services.
Here is a breakdown of the streamlined services:
Issuance of Road Permit – This service enables residents to obtain permits from Addu City Council to carry out road-related works or activities.
It combines:
Permit to conduct works on streets
Permit for temporary road closure
Permit for road excavation
Electric cable installation permit (Excavation & hanging)
Permit to Conduct Events and Activities in Public Places – This service enables individuals, businesses, and organizations to obtain permits from Addu City Council to conduct events and activities in public places.
It combines:
For broadcasting sounds/music through loudspeakers
To hold entertainment activities in public
To film on the island, connected sea areas, or public
To conduct political activities in social areas
Harbour Use Permit – This service enables residents to obtain permits to enter and use Addu City harbors, including entry, vessel berthing (Fathiyaa), and use of harbor electricity and water.
It combines:
Harbor usage permit
Harbor Entry Permit
Vessel berthing Permit – Fathiyaa
Permit for harbor electricity usage
Permit for harbor water usage
Advertisement Installation Permit – Apply for a permit to display advertisements in Addu City, such as banners, posters, billboards, and digital displays.
Permit to stretch, attach, hang, and paste items on the street
Complaints and Feedback – This service was introduced to get citizen feedback and complaints
Towards Maldives 2.0
The launch represents a significant milestone in the national journey towards digital transformation.
It contributes directly to Pillar 6 of Maldives 2.0, which focuses on developing citizen-centric e-government services.
By making government processes simpler and more accessible, the Addu City Council and oneGov are setting a new standard for service delivery in the Maldives.
Looking Ahead
The integration of Addu City Council services into oneGov is more than just a digital upgrade.
It is a commitment to improving governance, enhancing transparency, and placing citizens at the centre of service delivery.
With this launch, Addu City takes a major step forward in shaping the future of local governance in the Maldives.
You can now apply for these services though the oneGov platform.