Newsroom
Release Date: 14 August 2025
Episode Summary
In this episode, we speak with our Lead Solutions Engineer, Mohamed Arushad (Attu), to uncover how oneGov Workplace is helping government Ministries and Agencies manage the entire service delivery process from start to finish.
We explore the journey from processing service applications to overseeing the work done by staff, revealing how digital tools are making the process more efficient, transparent, and user-friendly.
Attu explains how agencies track the service delivery process through oneGov Workplace and how Administrative staff can get an overview of the entire workflow within their Agency.
Discover how technology is transforming service delivery and workflow oversight in the Maldives’ public sector.
Topics Covered
00:00 Welcome & Episode Overview
02:18 Service Inbox: The Story of an Application
03:22 Identifying Milestones in a Service Application
04:58 Viewing Application Details
08:48 Tracking Application Activities
10:20 Reviewing Supporting Documents
10:57 Searching & Filtering Applications
17:53 Exploring Processes in Workflow Admin
18:07 Viewing Communications & Tasks in Workflow Admin
20:21 Checking Workflow Nodes in Workflow Admin
Our Guest
Mohamed Arushad (Attu) is the Lead Solutions Engineer at Tradenet Maldives Corporation Limited, where he plays a key role in the digital transformation of government services. As an innovative solution seeker, Attu is passionate about leveraging technology to drive efficiency and creativity. With a strong foundation in software engineering and design, his journey began with a love for web development and visual storytelling, evolving into a mission to build high-quality, user-centric systems. Known for his problem-solving mindset and collaborative spirit, Attu continues to lead the development of robust, scalable solutions that enhance public service delivery across the Maldives.