Maldives Customs Service, Maldives Ports Limited, and the Ministry of Transport and Civil Aviation (MoTCA) are working together to modernise trade facilitation in the Maldives through Tradian – the Maldives National Single Window (MNSW). This digital platform is designed to streamline import and export processes, making trade simpler, faster, and more efficient.

To support shipping agents and freight forwarders in getting started with Tradian, these key agencies are hosting a Tradian Open Day. As we prepare for Phase 1 operationalisation, it is essential for shipping agents and freight forwarders to complete their user registration to access the platform.

This event is a collaborative effort to ensure a smooth transition, providing an opportunity to register on Tradian, explore its features, and receive one-on-one support directly from officials at the agencies that regulate and facilitate trade in the Maldives.

A Joint Effort to Enhance Trade Facilitation

This Open Day is made possible through the collaboration and commitment of:

• Ministry of Economic Development (MoED) (Lead implementing agency of Tradian)

• Maldives Customs Service

• Ministry of Transport and Civil Aviation

• Maldives Ports Limited

As the lead implementing agency, the Ministry of Economic Development (MoED) has been driving the development and rollout of Tradian. Maldives Customs Service, MoTCA, and MPL, as key Cross-Border Regulatory Agencies (CBRAs), play a central role in ensuring seamless trade facilitation through the system.

Together, these agencies have been working to implement Tradian as the new standard for trade-related documentation and approvals. Their ongoing partnership is at the heart of this initiative, ensuring a smoother, more transparent, and efficient trade environment.

At this Open Day, their teams will be available to guide stakeholders through Tradian, answer questions, and provide hands-on support.

Why Attend the Tradian Open Day?

This event is designed to help shipping agents and freight forwarders navigate the Tradian registration process and familiarise themselves with the trade facilitation system before it becomes fully operational.

• One-on-One Support – Get hands-on guidance from experts at:

  • Maldives Customs Service

  • Maldives Ports Limited

  • Ministry of Transport and Civil Aviation

• Platform Training – Learn about Tradian’s key features and functionalities to ensure a smooth transition.

• Complete Your Registration – Finalise your Tradian account setup with step-by-step guidance tailored to your business needs.

Event Details

Location: oneGov Support Center, Henveiru Ferry Terminal
Date: 12th – 13th February 2025
Time: 10:00 AM – 3:00 PM

This interactive session, led by Maldives Customs Service, Maldives Ports Limited, and MoTCA, will provide everything you need to confidently use Tradian when it goes live.

How to Register for the Tradian Open Day

Open to all shipping agents and freight forwarders! Register now to get hands-on support and ensure you're ready to use Tradian.

Have questions? Call us at 333 4001 for assistance.

Frequently Asked Questions (FAQs)

1. What is Tradian?

Tradian is the Maldives National Single Window (MNSW)—the trade facilitation platform developed in collaboration with Maldives Customs Service, Maldives Ports Limited, and MoTCA and other key CBRAs. It simplifies import and export documentation, reduces processing times, and enhances efficiency for businesses.

2. Who should attend the Tradian Open Day?

This event is specifically for shipping agents and freight forwarders who need to register on Tradian and learn how to use the system effectively before it goes live.

3. What do I need to bring for registration?

To complete your Tradian registration, please ensure you have the following documents:

For Shipping Agents:

• Owner profile

• Staff profile

• Office Name Board & Opening Hours (Pictures required)

• Board Resolution (only required if delegating another person for registration)

For Freight Forwarders:

• Board Resolution (only required if delegating another person for registration)

Important:

• If the Managing Director (MD) is attending the registration in person, a Board Resolution is not required.

• If the MD wishes to delegate another person for registration, the delegation request must be submitted via email along with the Board Resolution specifying the delegation details.

• Send the documents to support@tradian.gov.mv before attending the event.

4. Is Tradian mandatory for shipping agents and freight forwarders?

Yes. Once operational, Tradian will be the primary system for submitting trade-related documents and obtaining approvals.

5. How can I register for the event?

Click here to sign up or call 333 4001 for further assistance.